kg99 Terms & Conditions

These Terms and Conditions ("Terms") apply to all users of the kg99 platform, accessible at kg99.today and any associated subdomains, mobile-optimised pages, or future domain variants operated by kg99. By using the kg99 platform in any capacity — whether browsing as a guest, registering an account, making a deposit, placing a bet, claiming a bonus, or participating in any game or promotion — you unconditionally accept these Terms.

These Terms are supplemented by any additional policies published on the kg99 platform, including but not limited to the Privacy Policy, the Responsible Gaming Policy, and any specific bonus or promotion terms communicated to registered players. In the event of a conflict between these Terms and any supplementary policy, these Terms shall take precedence unless otherwise expressly stated.

kg99 reserves the right to update or amend these Terms at any time without prior individual notice. The most current version of the Terms will always be published on this page with an updated effective date. Your continued use of the kg99 platform following any such update constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically.

The kg99 platform is strictly available to individuals who meet all of the following eligibility criteria:

• You are at least 18 years of age. kg99 is an 18+ only platform. We do not permit anyone under the age of 18 to register an account, make a deposit, or place any bet or wager on our platform under any circumstances.
• You are accessing the platform voluntarily and for personal entertainment purposes only.
• You are not acting on behalf of any third party, syndicate, or organisation in placing bets or operating an account.
• You have not previously been self-excluded from kg99 or had an account suspended or closed by kg99 for breach of these Terms.
• You are legally permitted to participate in online gambling activities under the laws applicable to you in your place of residence.

Age Verification: kg99 employs a Know Your Customer (KYC) verification process to confirm the age and identity of all registered players. We reserve the right to request supporting documentation — including a valid national identity card (NID), passport, or other government-issued photo identification — at any time. Accounts that cannot be verified as belonging to a player aged 18 or above will be suspended, and any funds held in those accounts will be handled in accordance with applicable procedures. kg99 takes underage gambling prevention seriously and will not make exceptions to this policy.

To access the full features of the kg99 platform — including placing bets, making deposits, and withdrawing winnings — you must register a player account. The following rules apply to all kg99 accounts:

• One Account Per Player: Each individual player is permitted to hold exactly one active account on the kg99 platform. The creation of duplicate, multiple, or secondary accounts by a single individual is strictly prohibited. If duplicate accounts are detected, kg99 reserves the right to close all associated accounts and withhold any associated funds pending investigation.
• Accurate Information: You must provide complete, accurate, and truthful information when registering your account, including your full legal name, date of birth, and contact details. Providing false or misleading registration information is a breach of these Terms and may result in immediate account closure.
• Account Security: You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your username, password, or any authentication details with any third party. kg99 will not be liable for any losses arising from unauthorised access to your account resulting from your failure to maintain the security of your credentials.
• Account Ownership: Accounts are non-transferable. You may not sell, transfer, or assign your kg99 account to any other person. Any attempt to do so will result in the immediate closure of the account.
• Contact Information: You are responsible for keeping your registered contact details up to date. Important account communications, including KYC requests, bonus notifications, and security alerts, will be sent to the contact information on file. kg99 is not responsible for failed communications resulting from outdated contact details.

kg99 reserves the right to decline any account registration application at its sole discretion, without being required to provide a reason for such a decision.

All financial transactions on the kg99 platform are conducted in Bangladeshi Taka (BDT). kg99 supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket (DBBL), Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without notice.

• Minimum Deposit: The minimum single deposit amount on kg99 is ৳500. Deposits below this threshold will not be credited to your account.
• Deposit Processing: Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your kg99 wallet within minutes of successful payment confirmation. Processing times for card payments may vary.
• Withdrawal Eligibility: Withdrawals are available only to verified accounts that have completed the KYC process. kg99 reserves the right to withhold withdrawal processing until identity verification is satisfactorily completed.
• Withdrawal Processing Time: kg99 aims to process approved withdrawal requests within 24 to 72 hours during standard business hours (Bangladesh Standard Time, UTC+6). Processing times may be longer during high-volume periods or where additional verification is required.
• Matched Payment Method: Wherever possible, withdrawals will be returned to the same payment method used for the original deposit. kg99 may request additional verification before approving withdrawals to a different payment channel.
• No Third-Party Payments: You may only deposit funds from payment accounts that are registered in your own name. Deposits from third-party accounts are not permitted. Any such deposits identified by kg99 may be returned and the associated account suspended.
• Currency: All balances, deposits, bets, and winnings on kg99 are denominated in Bangladeshi Taka (BDT). No currency conversion fees are applied by kg99 on standard BDT transactions.

kg99 reserves the right to carry out additional verification checks on any transaction it deems unusual or potentially fraudulent. Processing of transactions subject to such checks may be delayed until the review is complete.

From time to time, kg99 offers bonuses, free bets, cashback offers, and other promotional incentives to new and existing players. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms communicated at the time each promotion is offered:

• Wagering Requirements: All bonus funds are subject to wagering requirements before they may be withdrawn as cash. The specific wagering multiplier applicable to each bonus will be stated in the promotion's individual terms. Players must meet the full wagering requirement before any bonus-derived funds become eligible for withdrawal.
• Eligibility: Bonuses are available only to players with a single, verified kg99 account. Players found to have created multiple accounts for the purpose of claiming bonuses more than once will have all associated bonus funds voided and accounts closed.
• Time Limits: Bonuses are valid for a specified period, stated in the individual promotion terms. Any bonus funds or free bets not used within the validity period will expire and be removed from the account automatically.
• Game Contributions: Different game types may contribute at different rates toward meeting wagering requirements. For example, slots may contribute 100% while live casino table games may contribute at a lower rate. The specific contribution rates will be stated in each promotion's terms.
• Maximum Bet: While wagering bonus funds, a maximum single bet limit applies as specified in the relevant promotion terms. Bets exceeding this limit placed while bonus funds are active may result in the bonus being voided.
• kg99 Discretion: kg99 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time and to void bonus funds from any account where abuse or misuse of the bonus system is suspected.

All bets and wagers placed on the kg99 platform are subject to the following general rules. Sport-specific and game-specific rules are additionally governed by the rules published within each respective product section of the platform.

• Bet Confirmation: A bet is only considered valid and accepted once you receive a confirmed bet receipt or confirmation notification from the kg99 system. Bets that have not been confirmed due to a technical interruption or connectivity issue should not be assumed to have been placed.
• Odds Changes: For sports betting markets, odds are subject to change up until the moment a bet is confirmed. The odds applicable to your bet are those displayed at the exact moment of confirmation. kg99 is not responsible for odds fluctuations occurring between the time you initiate a bet and the time it is confirmed.
• Void Bets: kg99 reserves the right to void bets where it is established that: (a) the bet was placed based on incorrect or incomplete information; (b) the relevant sporting event was cancelled, abandoned, or materially altered; (c) the bet was placed after the relevant event had already concluded; or (d) a technical error resulted in incorrect odds or market data being displayed.
• Suspicious Activity: kg99 monitors betting activity for patterns consistent with match-fixing, arbitrage abuse, or other forms of betting manipulation. Any account found to be engaged in such activity will be suspended and associated winnings withheld pending investigation.
• Casino & Slot Games: All casino games and slot titles available on kg99 are provided by certified third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. The Random Number Generators (RNGs) used in these games are independently certified for fairness. kg99 does not control game outcomes.
• Minimum and Maximum Stakes: Each game and betting market carries its own minimum and maximum stake limits, displayed within the relevant game interface or betting slip.

The following conduct is strictly prohibited on the kg99 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities where legally required:

• Creating or operating more than one kg99 account, whether in your own name or under a different identity.
• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Using stolen, unauthorised, or third-party payment credentials to fund a kg99 account.
• Engaging in any form of money laundering, fraud, or financially criminal activity using the kg99 platform.
• Attempting to exploit software bugs, errors, or vulnerabilities in the kg99 platform for financial gain.
• Using automated tools, bots, scripts, or artificial intelligence to interact with the kg99 platform in place of genuine human play.
• Engaging in chip dumping, collusion, or any form of coordinated play designed to defraud kg99 or other players.
• Attempting to gain an unfair advantage through the systematic abuse of bonuses, promotions, or referral schemes.
• Sharing your account credentials with any third party or allowing any third party to use your account.
• Engaging in any conduct that is abusive, threatening, or harassing toward kg99 staff or other players.

kg99 is committed to promoting responsible gambling. We believe gambling should be a form of entertainment only. We actively encourage all players to set personal limits and to be aware of the signs of problem gambling. The following responsible gaming provisions are available to all kg99 players:

• Deposit Limits: Players may request a reduction in their daily, weekly, or monthly deposit limits by contacting [email protected]. Limit reductions take effect immediately. Limit increases are subject to a mandatory cooling-off period before they take effect.
• Self-Exclusion: Players who feel they need a break from gambling may request a self-exclusion period by contacting kg99 support. Self-exclusion periods range from a minimum of one month to permanent exclusion. During a self-exclusion period, the player's account will be deactivated and they will not receive any promotional communications.
• Reality Checks: Players may request session time notifications to receive alerts reminding them of how long they have been playing in a single session.
• Account Cooling-Off: Players may request a temporary account cooling-off period of between 24 hours and 6 weeks, during which the account will be deactivated.

Players who are concerned about their gambling habits are encouraged to read the full Responsible Gaming Policy and to contact our support team at [email protected] for confidential guidance. kg99 is an 18+ only platform. Please gamble responsibly.

All content on the kg99 platform — including but not limited to the kg99 brand name, logo, website design, text, graphics, game interfaces, promotional materials, and software — is the intellectual property of kg99 or its licensed third-party providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the kg99 platform for personal, non-commercial entertainment purposes only. This licence does not permit you to: copy, reproduce, distribute, or publicly display any kg99 content; reverse-engineer or decompile any part of the kg99 platform; use kg99 branding or trademarks in any way without prior written consent; or create derivative works based on kg99 content or software.

Any unauthorised use of kg99's intellectual property may result in account termination and legal action. Third-party game content provided by game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and others remains the intellectual property of the respective providers and is subject to those providers' own intellectual property rights.

kg99 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the kg99 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

The personal data we collect is used for the purposes of account management, identity verification, fraud prevention, regulatory compliance, customer support, and — where you have opted in — marketing communications. We do not sell your personal data to third parties. Data is shared only with trusted service providers acting on our behalf and only to the extent necessary to deliver our services.

You have the right to request access to the personal data kg99 holds about you, and to request correction of any inaccurate data. To exercise these rights, contact us at [email protected]. For full details of your data rights and our data practices, please refer to the Privacy Policy.

To the fullest extent permitted by applicable law, kg99 excludes all liability for any direct, indirect, incidental, special, consequential, or punitive losses arising from your use of the kg99 platform. This includes, without limitation:

• Any loss of funds resulting from technical failures, connectivity issues, or platform downtime beyond kg99's reasonable control.
• Any loss arising from your failure to comply with these Terms, including failure to complete account verification or to maintain the security of your login credentials.
• Any loss arising from the actions of third-party game providers, payment processors, or other service partners integrated into the kg99 platform.
• Any loss arising from unauthorised access to your account where such access was facilitated by your own negligence.
• Any indirect or consequential economic losses, loss of profits, loss of opportunity, or reputational damage.

Nothing in these Terms limits kg99's liability for fraud, death, or personal injury caused by kg99's own gross negligence. The kg99 platform is provided on an "as is" basis. While we endeavour to maintain high levels of platform availability and accuracy, we do not warrant that the platform will be uninterrupted, error-free, or free of harmful components at all times.

kg99 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion. Grounds for suspension or closure include, but are not limited to:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification (KYC) within a reasonable time of being requested to do so.
• Suspected fraudulent activity, money laundering, or other financially criminal conduct.
• Providing false or misleading information at any stage of registration or verification.
• Multiple account creation or bonus abuse.
• Account inactivity exceeding 12 consecutive months, in which case kg99 will provide reasonable notice before closure.

Upon account closure for cause, kg99 may withhold any pending withdrawals pending investigation. Where closure results from a player's own request or from normal inactivity rather than misconduct, any verified balance remaining in the account will be returned to the player via the last verified payment method on file, subject to applicable verification requirements.

Players wishing to voluntarily close their kg99 account may do so by contacting [email protected]. Voluntary account closure requests are processed within 5 business days. Players who have active bonuses or pending bets at the time of closure will have those positions settled in accordance with standard game and betting rules before the final balance is calculated.

kg99 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, the updated Terms will be published on this page with a revised effective date. For significant changes that materially affect player rights or obligations, kg99 will endeavour to provide advance notice via the email address registered to the relevant player accounts, though this is not guaranteed in all cases.

Your continued use of the kg99 platform after any amendment becomes effective constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the kg99 platform and may request account closure in accordance with Section 12. We recommend bookmarking this page and reviewing it periodically to stay informed of any updates.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or if you wish to exercise any rights described in this document, please contact the kg99 support team. Our team is available 24 hours a day, 7 days a week.